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Never Share Your Credentials

How to Safeguard your Information and Stay Secure

By Canyon View Credit Union | August 1, 2025

credentials log in image

Protect Your Credentials

In today’s digital world, your passwords and login information are the keys to your financial security. Unfortunately, scammers are constantly coming up with new ways to trick people into giving away personal information. That’s why it’s more important than ever to protect your credentials.

Keep Your Credentials Private

Your passwords, online banking ID, PIN, and secure access codes should never be shared. Scammers often pose as trusted institutions to gain access to your accounts. They may call, text, or email you, pretending to be a representative to gather your personal details.

Simple Ways to Stay Secure

Here are some basic but powerful ways to keep your accounts protected:

  • Use strong, unique passwords for each account and update them regularly.
  • Enable multi-factor authentication (MFA) for extra security whenever possible.
  • Don’t click suspicious links or download unexpected attachments from texts or emails.
  • Never share your login credentials, even with people you trust.

Remember

Canyon View Credit Union will NEVER call, text, or email you asking for your full Social Security number, secure access code, online ID and password, or PIN. If someone contacts you requesting this information, it’s a scam. Hang up, don’t respond, and contact us directly.

What to Do If You Think You’ve Been Scammed

Scams can happen to anyone. If you believe you’ve shared personal or account information with a scammer:

  1. Stop all contact immediately with the suspected scammer.
  2. Report the fraud to Canyon View CU right away at 801-481-8800.
  3. Change your passwords and begin monitoring your accounts closely for suspicious activity.

Your security is our top priority. Staying informed and cautious can go a long way in keeping your finances safe. If you ever have questions or concerns about your account, don’t hesitate to reach out to us directly.


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